Privacy, Accessibility, Copyright, Disclaimer
Dubbo Regional Council's privacy, copyright and disclaimer statements are designed to protect your rights and govern the use of information on this website.
Privacy Statement
We will take all reasonable and appropriate steps to protect the privacy of individuals as required by the Privacy and Personal Information Protection Act 1988 (NSW)(PPIP Act) and the Health Records and Information Privacy Act 2002 (NSW)(HRIP Act).
The information we collect is used to facilitate services that we provide to you. When collecting your personal information, we will tell you for what purpose we will be collecting the information and what information is necessary to access Council's products and services, including payments and transactions. We will not pass the information on to other entities without your consent unless it is required by law.
When handling your personal information, we will take reasonable steps to ensure that all information we collect, use or disclose is securely stored, and operate secure servers to minimise the risk of unauthorised use of your information.
By contacting council to seek services, make applications or for general enquiries you expressly consent to the collection and use of your personal information according to Council's Privacy Management Plan.
If you think Council has breached your privacy and confidentiality, you may lodge a complaint with Council’s Privacy Contact Officer. Council will take your complaint seriously, investigate thoroughly and provide you with a response.
For more information on the privacy policy or to make a complaint, contact Dubbo Regional Council.
Copyright
Council owns or licenses all content on this website and is protected by Australian and international copyright and trademark laws.
The content is intended for general use and information. We support the sharing of information and the use of the website content for the purposes of private study, research, criticism or review.
You are not permitted to reproduce or reuse content on this website for commercial purposes.
If you want to use Council's logo, you must contact Council's Marketing and Creative Services team at creativeservices@dubbo.nsw.gov.au
Disclaimer
Council distributes the information on this website as a general reference source.
While we make every effort to ensure that the content of our websites is accurate and up to date, we accept no responsibility for any errors or for any consequence of its use.
This website contains links to other websites operated by organisations other than Council. The other websites are outside of our control. Links are provided for your convenience and should not be constituted as an endorsement of those sites, the information, views, opinions or standards that they provide. Similarly, the listing of a person or organisation in any part of this website in no way implies any form of endorsement by Council of the products or services provided by that person or organisation.
Despite our best efforts, we make no warranties that the information in this publication is free of infection by computer viruses or other contamination.
We disclaim all responsibility and all liability (including through negligence) for all expenses, losses, damages and costs you might incur as a result of the information on this website or any linked website being inaccurate or incomplete.
Security
We have implemented security policies and measures to protect the personal information that we have under our control. However, you should be aware that there are risks in transmitting information across the internet. While we endeavour to protect personal information, we cannot guarantee or warrant the security of any information transmitted to us online and individuals do so at their own risk.
Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss, and from unauthorised access, modification and disclosure. If you are concerned about conveying sensitive material to us over the internet, you may prefer to contact us by telephone or mail.
We will remove personal information from our systems where it is no longer required (except where required under the State Records Act 1998) and in order to fulfil our obligations under the PPIP Act.
Accessibility, Quality Assurance and Cookies
Dubbo Regional Council uses programs such as Google Analytics, Monsido by Acquia, UserWay and HotJar to improve accessibility, functionality and quality of information on our website. The information these platforms may temporarily store information which includes IP address, cookie information, the website they visited from, the date and duration of the visit, and information from the device including device type, operating system, screen resolution, language, location (Country) and web browser type.
These tools do not match any data collected with any personal information, which means website users browse our website anonymously.
You can view their privacy policies at:
Monsido by Acquia
UserWay
HotJar
In relation to Google Analytics, you can opt-out of the collection of this information using the Google Analytics Opt-out Browser Add-on.
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Wherever possible, Dubbo Regional Council will aim to adhere to level AA of the WCAG 2.0 guidelines.
Email
Email addresses provided via this site will only be used in response to specific user queries and will not be added to any mailing lists, nor disclosed to any other party, without the users’ knowledge and consent unless required by law. Email addresses provided via this site to be promoted on group lists or directories are done so at user’s consent. Email addresses may be disclosed in standing committee or council meeting agendas or business papers if they are received by Council through petition or formal submission.
Mailchimp and Opt-Out
Dubbo Regional Council uses MailChimp, which provides online tools that can be used to create, send, and manage emails. MailChimp may collect personal information, such as distribution lists which contain email addresses, and other information relating to those email addresses. For further information about the type of personal information MailChimp collects, you can view Mailchimp’s legal policies.
MailChimp is based in the United States of America (USA) and the information collected about your use of the website (including your IP address) will be transmitted to and stored by MailChimp on servers located outside Australia.
If you receive any email from a Council distribution list, you can unsubscribe from this list by clicking on an unsubscribe button within the email or by replying ‘UNSUBSCRIBE’ to the email address listed as the sender.
Social Networking Services
Dubbo Regional Council uses social networking sites such as Facebook, Instagram, X (formerly Twitter), LinkedIn, TikTok and YoutTube to communicate with the public about matters of interest. Our channels are public, which means any interactions with our accounts are also publicly available. The social networking service will also handle your personal information for its own purposes, this policy does not extend to social networking services as these sites have their own privacy policies. To view our social media accounts, our house rules and our Social Media Policy, please visit our webpage All Social Channels.
Links to External Websites
Websites hosted by Dubbo Regional Council provide links to other websites. This privacy policy does not extend beyond those websites hosted by Council. When following links to other sites from our websites, we recommend that you read the privacy statement of that site to familiarise yourself with its privacy practices. Similarly, Council is not responsible for the content of external websites.
Last Edited: 12 Sep 2024